F.Y.B.Com
Commerce II
Question
bank (SEMII)
Q1: Define
Services. Explain its features.
Q2: Explain
the classification of services.
Q3: Bring
out the importance of service sector in the Indian context.
Q4: Explain
the scope of services.
Q5: Explain
in brief the elements in marketing mix for service.
Q6: Explain
the stages in the new service development cycle.
Q7: Discuss
the strategies for managing capacity and demand
Q8: What are
the reasons for opportunities in the service sector?
Q9: Write short note on Process of Service
Delivery
Q10: Explain
the challenges faced by entrepreneurs in the services sector.
Q11: Define
the term Retailing. Explain the retailing formats in India.
Q12: Explain
the concepts of organized and Unorganised retailing also distinguish between
organized and unorganized retailing.
Q13: Explain
the factors responsible for growth of retailing in India.
Q14: Discuss the guidelines for store planning with
reference to design and layout.
Q15: Explain
the survival strategies for unorganized retailing in India.
Q16: Discuss
the challenges of Retailing in India
Q17: Discuss
the various activities involved in Mall Management.
Q.18 Explain the impact of FDI in Retailing in India
.
Q.19 Write a note on retail Franchising
Q20: Explain the guidelines to be
kept in mind for planning
store design and
layout.
Q21: What is
Business Process Outsourcing? What are the advantages and disadvantages of BPO?
Q22: What is
Knowledge Process Outsourcing (KPO)? Explain its benefits
Q23: Write short note on: Legal Processing
Outsourcing.(LPO)
Q24: Write a
note on Enterprise Resource Planning.
Q25: Describe
the advantages and limitations of internet banking.
Q26: Write a short note on Privatization of
Insurance Sector.
Q27: Explain
the various elements of logistic network
Q28: Discuss
the importance of logistic.
Q29: What is E-commerce. Explain the functions of
E-commerce.
Q30: Explain
the scope of E-commerce.
Q31: Write a
short note on: B2C, B2B, C2C
Q32: Explain
the advantages and disadvantages of credit card
Q33: Discuss
the advantages and limitations of online marketing research.
Q34: What are
the challenges faced by Logistics sector in India?
Q35: Define
debit card? Discuss the merits and limitations of a debit card
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